How to access documentation?
Kindly visit sktthemes.org/themes
Find your theme and then click on it.
Once done scroll down on the right hand side under theme features and you should be able to find Documentation link.
Please check below image to understand this:
Free Installation
You can get free installation of any theme you have purchased from our website. All you have to do is send us an email at [email protected] with your order number and WordPress admin details.
In case you want to do it on your own kindly check documentation here: https://youtu.be/mpAKUwz7yUc
Demo Content
All our paid themes contain demo content. In case you have purchased a theme watch this video to access documentation which includes the demo content as well: https://youtu.be/mpAKUwz7yUc
Download Purchased Theme
You can download a specific theme by logging in here: https://www.sktthemes.org/my-account
Username: email id used to purchase the theme
Password: use password if you remember or use lost password to reset the password.
Demo Import Issue
In case you are facing problems with demo import like import fails or the import spins for a long time.
Kindly ask hosting to raise the following limits in php.ini:
memory_limit = 256M
upload_max_size = 64M
post_max_size = 64M
upload_max_filesize = 64M
max_execution_time = 300
max_input_time = 1000 If still after that import demo content fails kindly email us at: [email protected]
Free Theme Setup
How to set up free theme? https://www.youtube.com/watch?v=2QVEhff55d4
We do provide free themes. You can find free themes at this area: https://www.sktthemes.org/product-category/free-wordpress-themes
Test Theme
Yes you can test these themes before purchase to get an idea of how our themes work check this theme and download it: https://www.sktthemes.org/product-category/free-wordpress-themes
Child Themes
You can create a child theme using these two resources:
http://childthemegenerator.com/
https://wpmarmite.com/en/child-theme-generator/
Sticky Header
For sticky header in our themes care to use any of these plugins as mentioned below:
1. https://wordpress.org/plugins/sticky-menu-or-anything-on-scroll/
Theme Customization
All of our themes are customizable and can be changed in terms of text, color, fonts, images etc. Layout options and page templates are also available.
Custom Slider
Kindly visit WordPress Dashboard -> Appearance -> Customize -> Front Page -> Slider -> slider type -> Choose from drop down custom slider
Once chosen a box will appear where you need to place the shortcode of the custom slider plugin you are using.
This way on any theme of ours you can use custom slider be it video, images, gallery, accordion, layered or anything else.
Images
Yes, all images used are from pixabay.com, flickr, pexels or pxhere.com and CC0 licensed. They can be used for both commercial and personal projects however you should change the images in order to avoid any copyright related problems in future.
Custom WordPress Website
If you want us to work on your custom website work or WordPress maintenance we do provide these services.
To know more about our WordPress maintenance plans: https://www.sktthemes.org/wordpress-monthly-maintenance
To know more about our custom WordPress website work check here: https://www.sktthemes.org/hire-wordpress-developer
Do I lose my site if I don't renew my subscription?
The theme stays as it is on your website. Without renewal support and updates of the theme stop.
Ecommerce
All of our themes are compatible with WooCommerce and can be used to sell products or items from your shop. You can have an online shop or store easily using our themes as it works plug and play with WooCommerce plugin.
Theme Usage
You can use the theme or all themes package for your own website or your client website as well.
You cannot however sell our themes as your own. You can create client websites and self websites using our themes. Unlimited domains allowed.
Mobile Friendly
Our themes are well tested with cross browsers, cross device and cross screen resolutions and are Google mobile friendly and iPad, tablet and desktop screen resolution tested.
Where are you located?
We are located in Nagpur, India and follow GMT+5:30 timezone.
However since we are online on chat as well as email we respond quickly even if its not our working hours.
Testimonials
We have a super awesome team which replies back on support forum and tries to resolve each and every type of issue our client face.
You can check our client feedback here: https://www.sktthemes.org/forums/topic/reviews-and-testimonials
I can't login to my account
Kindly note if you have not purchased a theme all you need to do is buy now and go to checkout and fill the form for purchase.
In case you have purchased a theme kindly go to https://www.sktthemes.org/my-account and use your purchase email address as username and click on lost password to reset your password.
PSD Purchased
We do provide PSD for all Themes you purchase from us, all you have to do is send us an email here: sktthemes.org/contact with your order number. However the PSD is not bundled into the theme zip file for the following reasons:
1. Theme zip file becomes big in size depending on PSD size.
2. Many users don’t care for the PSD they just need the theme.
3. Many users don’t understand what it is and will create an unnecessary confusion.
4. Many users have size upload limit in WordPress and having bigger theme zip size will lead to failure in installation.
Hence we don't bundle the PSD with theme zip file but you can get it. All you need to do is email us here: [email protected] with your order number and we will send you back the PSD file as soon as we can.
Happy Purchasing!!!
Nature of Support
Support for any theme is for 1 year from the date of purchase via support forum and email.
Support normally includes any problems you are having setting up the theme as well as demo content or any bugs you notice.
We reply back within 24 hours except the weekends.
Developer License
Since our themes are multi domain allowed or unlimited domains allowed you can treat them as developer license as well.
Themes on WordPress.Com
Yes they work on Premium, Business and eCommerce Plan where they provide adding external premium themes.
Server Requirement
Our WordPress themes are dependent on WordPress.org requirements and hence whatever requirements keep on changing from time to time on WordPress website our themes follow the same. Please check the server requirements here: https://wordpress.org/about/requirements/
Invoice
In case you want an invoice kindly send us an email: [email protected] with your order number and full address and we will issue the invoice.
Terms & Conditions
Terms and conditions of our website have been provided here: https://www.sktthemes.org/terms-conditions
Do go through them in case of any doubts.
Indian
In case you are from India: You can also buy our themes from our Indian site where you can pay with Rupees via credit, debit card and Netbanking - https://www.sktthemes.in/themes
Support Period
You get 1 year of support via support forum and email. Our support forum is: https://www.sktthemes.org/forum
Your purchase email address is your username and you can use lost password to login to https://www.sktthemes.org/my-account and thereby access support forum.
Working Hours
Our main office is available Monday to Friday from 10am to 7pm.
We do not work during the weekends. However we would respond if you mention Urgent in your email and in case it is really urgent like theme not working: https://www.sktthemes.org/contact
Hosting
If you are looking for hosting then best place to check is https://wordpress.org/hosting/
Apart from that we also provide hosting at $3 per month or $36/year for single domain unlimited space WordPress managed hosting.
If you use WordPress.com you need to have business or premium plan which allows for upload of third party themes.
Multilingual/RTL
To set up multilingual we have set up documentation here: https://www.sktthemesdemo.net/documentation/skt-elementor-doc/#multi-lingual
Using Polylang and Translatepress.
Please go through the above documentation link and it should be clearer on how to do it.
Our themes contain POT file for you to translate the theme into any language of your choice. You can also use multilingual plugins like WPML, Polylang and others in order to have a multiple language website.
Our themes also support RTL, hebrew, arabic and other types of right to left languages too.
Booking or Appointment or Donation
Our themes work well with WooCommerce which allows for booking or appointment or donation.
However we have our own donation plugin as well given at plugins page: https://www.sktthemes.org/product-category/wordpress-plugins
None of our themes come integrated with booking or appointment plugins.
However we can integrate your preferred plugin or some booking or appointment plugin or our donation plugin or any other plugin once you purchase the theme as part of our support.
Pricing
Everything about pricing is given on this page: https://www.sktthemes.org/pricing
Renewals
Our themes require manual renewals.
However if you require support after 1 year from the date of purchase or if you need re-access to the theme you need to renew single theme for $18 USD.
Similarly for all themes package it renews at $69 USD for support and re-access to old themes as well as access to new themes after a period of 1 year. You can ask for additional discounts for all themes renewal.
Membership Upgrade
If you have bought a single theme you can upgrade to all themes package for just $69 and lifetime deal for $249.
Kindly email us at [email protected] regarding upgrade of your membership.
Accepted Payments
We accept PayPal, Credit Card and International Debit Card.
We also accept bank or wire transfers using transferwise.
For Indians they can pay us via our Indian website: https://www.sktthemes.in/themes/
Discount for NGO
Is there any discount for non profit or NGO or students?
Yes kindly connect with us via email: [email protected] to avail discount on the single or all themes package.
How do I cancel my subscription?
You can email us at [email protected] in case you want to cancel your subscription.
Refund Policy
Refund policy is mentioned in our pricing and terms page on our website. Kindly check them.
Page Builder
For inner pages of all of our themes Elementor page builder works just fine. For SKT Elements Pro theme pack they are built using Elementor page builder so homepage is also editable using Elementor.
For SKT Guten Pro (gutenberg editor is used). For SKT Perfect theme pack (SKT Builder page builder) is used for homepage editing. For other themes customizer or theme options is used to edit the homepage.
However for all inner pages you can use Elementor, Beaver Builder, Brizy, Gutenberg blocks, Visual composer or WP Bakery etc.
Elementor
We have an Elementor Themes Package which has several themes in it built using Elementor Page Builder:
Click here to view the theme: https://www.sktthemes.org/shop/elementor-wordpress-theme
Slider Not Rotating
Kindly edit frontpage/slider.php file, go to line number 14 and make below changes:
running: true,
paused: false,
stop: false,Security
We are listed as one of the commercial authors in WordPres.org and hence we follow WordPress theme review standards and codex and hence our themes coding is secured.
You can additionally secure your website by adding SSL, strong password and by using any of the security plugins like sucuri, wordfence, ithemes security, all in one security etc.
You should also take a weekly or monthly backup based on your site changes by using backup plugins like vaultpress, blogvault, backupbuddy and others.
Access My Account
If you are a paid customer and want to access your themes:
You can login here: https://www.sktthemes.org/my-account
Username: Your email address used to purchase the theme.
Password: Use lost password if you forgot.
Compatibility
Our themes are regularly checked with latest version of WordPress and popular plugins.
Cache
One can use variety of cache plugins. First and foremost use recommended WordPress hosting as given in https://wordpress.org/hosting/
If you think your host is good enough then check the WordPress requirements and keep your PHP version to the best possible one as per WordPress requirements: https://wordpress.org/about/requirements/
Even after that if your site is slower check for unnecessary plugins and remove them.
Still you feel your site is slow loading kindly compress your images in the page that is loading slow using tinypng.com or compressjpeg.com
If you still feel its slow try using autooptimize plugin.
If you still feel its slower then use cache plugins like litespeed cache (applies only for litespeed server), wp fastest cache or w3total cache.
If you need help with paid optimization do let us know at [email protected]
Featured Image
How to disable Google fonts?
1. Kindly download and install OMGF | Host Google Fonts Locally plugin.
2. Kindly go to Dashboard > Settings > Optimize Google Fonts.
3. Click Optimize Fonts tab and checked all Do not load check box in Manage Optimized Fonts and Click Save & Optimize button.
